Emissary’s On-Boarding
How might we collect information from new clients to ensure we have all the information we need?
Emissary’s Design System
An evolution to a consistent visual language.
Contributions to Etsy’s Design Systems
A federated community allowed for frictionless and holistic changes.
Emmisary’s Dashboard
It is the most important component of the product we strive to improve every day.
Emissary’s Customer Journey Maps
Journey mapping helps answer the question, “Where do we start?”
Emissary’s Personas
Personas drive design decisions by bringing common user needs to the forefront of planning.
Emissary’s Recommendation System
Emissary needed to make it easier for internal teams to deliver candidates at a set cadence.
Etsy’s Personalization Tools
Customers are more than just a gender and location recorded in some database.