Emissary’s On-Boarding

Emissary’s On-Boarding

How might we collect information from new clients to ensure we have all the information we need?

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Emissary’s Design System

Emissary’s Design System

An evolution to a consistent visual language.

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Contributions to Etsy’s Design Systems

Contributions to Etsy’s Design Systems

A federated community allowed for frictionless and holistic changes.

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Emmisary’s Dashboard

Emmisary’s Dashboard

It is the most important component of the product we strive to improve every day.

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Emissary’s Customer Journey Maps

Emissary’s Customer Journey Maps

Journey mapping helps answer the question, “Where do we start?”

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Emissary’s Personas

Emissary’s Personas

Personas drive design decisions by bringing common user needs to the forefront of planning.

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Emissary’s Recommendation System

Emissary’s Recommendation System

Emissary needed to make it easier for internal teams to deliver candidates at a set cadence.

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Etsy’s Personalization Tools

Etsy’s Personalization Tools

Customers are more than just a gender and location recorded in some database.

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