Driving design across B2B platforms and B2C marketplaces

B2B/B2C, SaaS, Marketplaces

3 created and 4 babysat

Shaping the next-gens

How better billing unlocked growth

A $5M ARR billing crisis turned into growth when I designed a centralized billing hub that restored trust.

Show me the money

20%

40%

8%

This wasn’t a form; it was a trust contract

Flipped passive investors into active players across global markets.

You'll want to see this

60%

10%

4mo

Rich media, 5% richer conversions

Designed richer, action-driven media to spark more renter movement and better partners' ROI.

Show me the lift

5%

24%

40%

Ad-tech printed $500K QoQ

Pulled 40% of partners into one SaaS platform; slashing manual work and speeding inventory.

Do the math

$500k

7 days

85%

65% adoption of an AI agent

Smarter lead funnels = 65% adoption and 75% conversion.

Meet the bot

65%

3x

300+

How sales led to 2% conversion

Launched B2C featured promotions–driving daily merchant and buyer growth.

See the receipts

2%

10%

AI juiced ops by 75%

Streamlined workflows for 40% of enterprise accounts—100% adoption, zero drama.

Push the red button

100%

60%-

20%+

AI in asset management

Automated tedious workflows so teams could focus on real moves.

Pop the hood

Scaled access, dodged the risk

A role system tough enough for enterprise, flexible enough for growth.

Crack it open

92%

15%

0

Personalization without the cringe

Blended human taste with machine learning without killing curation.

Spill the tea

20%

80%